“ came off as a cut-rate, rush-job version of Rescue. When you choose LogMeIn Rescue instead of Bomgar, new hires get up to speed faster, agents work more efficiently and managers are more effective – adding up to greater customer satisfaction.
Customers are more satisfied with LogMeIn Rescue as the best Bomgar alternative.
For detailed step-by-step instructions, please read the LogMeIn Getting Started Guide. Tap the LogMeIn app from your iPhone or iPad to access your computer.
#Jump desktop vs logmein install#
Go to the PC or Mac you want to access and install the LogMeIn software. Hamachi runs under Windows 2000, XP, Server 203 and Vista, Linux, and OS X. Download the LogMeIn app from the App Store. In particular, you can use Remote Desktop or VNC. Rescue’s built-in reports help your managers monitor performance metrics, such as agent and team efficiency and customer satisfaction, which is difficult or impossible with Bomgar. The main difference between GoToMyPC and Logmein-free is that with the former, you can easily transfer files between the host and the client computers. Timely, accurate information makes managers more effective. Agents can quickly access the information they need to resolve problems in less time – a proven recipe for productivity and customer satisfaction 3. LogmeIn is way to expensive I have access to all 25 of my computer systems without paying more money more. One of the first remote desktop vendors to jump on the Windows 8 bandwagon was TeamViewer, which rolled out an app of the same name back. I like this product it gets the job done and more. New hires learn faster and become productive sooner. TeamViewer supports Windows keyboard shortcuts. The technician and administrative interfaces of LogMeIn Rescue are more user-friendly and intuitive than Bomgar. More intuitive interface shortens training, streamlines support.
#Jump desktop vs logmein software#
Rescue exchanges files and programs – software installers, log files and sample data sets – up to 57 percent faster than Bomgar. Your agents start support sessions sooner – and find solutions sooner, too. JumpCloud also works closely with educational institutions, non-profits, and gov agencies. (The other components are free.) It works by pairing two remote computers together with an Internet ID. JumpCloud serves organizations from small to medium enterprises to large scale multi-national corporations. LogMeIn Rescue connects 28 percent faster than Bomgar. Remote Utilities is a remote access program that isnt free, but it offers a 30-day, fully-functional free trial of the Viewer component.
Faster connections and data transfers save valuable agent time. “Bomgar does not have the technical acumen of Rescue.” 1. In a third-party comparison of LogMeIn Rescue and Bomgar remote support software by QualiTest, Rescue provides tangible benefits that Bomgar just can’t match.
0 kommentar(er)
